Privacy Policy
This Privacy Policy describes how CustomlyCo (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect:
When you visit our website or place an order, we may collect certain personal information, including:
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Name
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Email address
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Shipping address
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Billing address
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Phone number
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Payment information
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Order details and customization information
We may also automatically collect certain information about your device, including your IP address, browser type, and browsing behavior on our website.
How We Use Your Information:
We use the information we collect for the following purposes:
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To process and fulfill your orders
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To provide customer support
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To communicate with you regarding your order
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To improve our website and services
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To detect and prevent fraudulent transactions
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To send updates or promotional messages (only if you opt in)
We only collect information necessary to provide our services and improve your shopping experience.
Sharing Your Information:
We respect your privacy and do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers when necessary to operate our business, such as:
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Payment processing providers
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Shipping and logistics partners
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Website hosting and technical service providers
These partners are only given the information required to perform their services.
Cookies:
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Analyze website traffic
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Improve website functionality
You can choose to disable cookies through your browser settings if you prefer.
Data Security:
We take appropriate measures to protect your personal information.
Your payment information is processed through secure payment gateways and is not stored directly on our servers.
While we take reasonable steps to protect your information, no method of internet transmission is completely secure.
Your Rights:
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data
If you would like to exercise any of these rights, please contact us.
Changes to This Policy:
We may update this Privacy Policy from time to time in order to reflect changes to our practices or legal requirements.
Any updates will be posted on this page.
Contact Us:
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@customlyco.com